Privacy Policy

Ben Clymer’s The Body Shop is committed to protecting your privacy as a collision repair facility customer. This policy applies to the Ben Clymer’s The Body Shop and governs data collection and usage.

Collection of your Personal Information

As a provider of customer satisfaction measurements, Ben Clymer’s The Body Shop, with the assistance of The Automotive Customer Relations Bureau, collects customer information, such as name, address, vehicle, insurance and repair data provided by the clients served. Information collected by the Ben Clymer’s The Body Shop is used for the purpose of improving the experience a customer receives at a collision repair facility, increasing customer referral, repeat business and referral business from commercial sources for the clients served.

Use of your Personal Information

Ben Clymer’s The Body Shop collects and uses customer information to process a survey product as requested by the clients served.

Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau does not sell, rent or lease its customer data to ANY third parties including such companies as CARFAX, Insurance Companies, Credit Bureau's, etc. Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau may, from time to time, contact a customer on behalf of clients served about a particular problem that a customer may have experienced. In those cases, the customer information is not transferred to ANY third party.

Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau may access and/or disclose a client's information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ben Clymer’s The Body Shop and/or the Automotive Customer Relations Bureau or; (b) protect and defend the rights or property of Ben Clymer’s The Body Shop and/or the Automotive Customer Relations Bureau, including; or (c) act under exigent circumstances to protect the personal safety of employees of the Ben Clymer’s The Body Shop, the Automotive Customer Relations Bureau or the public.

Security of your Personal Information

Ben Clymer’s The Body Shop is committed to protecting the security of the information provided by the customers served. We use a variety of security technologies and procedures to ensure our client's information is free from unauthorized access, use or disclosure. For example, we store the client information provided on computer systems with limited access, that are located in controlled facilities.

Changes to this Policy

Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau will occasionally update this policy to reflect company and customer feedback. If there are material changes to this policy or in how Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau will use a client's information, Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau will prominently post such changes prior to implementing the change. Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau encourage you to periodically review this policy to be informed of how Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau is protecting your information.

Customer information collected will be stored and processed at the Automotive Customer Relations Bureau Corporate Headquarters. Ben Clymer’s The Body Shop and the Automotive Customer Relations Bureau abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data.

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Conveniently located across southern California, just east of Los Angeles, Ben Clymer's The Body Shop has 5 locations to serve you better. Click a location below to find us or send a message.